Terms and Conditions.

Booking Conditions:
After receiving your reservation we will send you, by mail, the confirmation letter with the payment information.
Your reservation is definite on receiving 50% of the total amount.
This deposit must be transferred immediately and within 1 week after booking.
The remaining amount is due 1 month before the day of arrival.
If you book less than a 1 month before arrival, you are obliged to pay the full amount within 1 week.
Payment is to be made into our Dutch bank account.

Cancellation Policy
Deposits (50%) are not refundable. You can cover that risk by taking out a cancellation insurance. In the case of having paid the full amount and are unfortunately forced to cancel we will refund a portion of the amount paid. The following applies:

Cancellation up to
Refund rent
Refund meal
1 month before arrival
70% of 50%100%
14 days before arrival
50% of 50%100%
7 days before arrival
25% of 50%100%
Cancellation within 7 days
0%50%

 

The journey to our destination at your own risk. We recommend that you take out a travel insurance.


Miscellaneous:

• The prices include water, electricity, gas, bed linen, towels and kitchen towels.
• Your room is normally available from 15:00 on the day of arrival until 10:00 on the day of departure.
• The minimum number of nights is 3.
• The guest rooms are non smoking!
• The rent is calculated per guest room.
• Quinta da Vida Serena is not responsible for any accidents and cannot be held liable for any damage, loss or theft from / to your properties.
• Use of/ or entering the apartment, patio and garden, falls under the responsibility of the visitor.
• If you destroy or damage property of Quinta da Vida Serena during your stay, you will be charged a fee to replace the damaged property.
• No pets allowed! We only make an exception in the case of a guide/help dog.
• The use of electrical equipment (over 800 watts) not belonging to the Quinta only after consultation with the owners.
• The rooms should be left surface clean.

Contact

Bed & Breakfast Quinta da Vida Serena
Moshi & Stoffel

Rua Principal 115
2460-202 Macalhona – Alfeizerão
Portugal
info@quinta-serena.com
M:0032/476522901 / S:0032479560001